National Platform for Health Information Exchange System (NPHIES) is a remarkable milestone
in the Healthcare Information system as part of vision 2030 of Kingdom of Saudi Arabia. It is a
unified electronic service platform which incorporates National Electronic Medical Records and
facilitates the interactions between the Insurance companies and Healthcare Providers.
In 2021, Council Health Insurance (CHI) launched NPHIES in a phased manner. This Regulatory
body primarily monitors and oversees the functions of the Health Insurance Industry and its
compliance with the Medical Service Standards and guidelines.
NPHIES as a Digital Platform consists of two key components such as:
NPHIES TAAMEEN for Insurance Services
It is a platform where Hospitals and Insurance Companies are interconnected
with the NPHIES System, through which the hospital service requests are raised in their Hospital
Management system and insurance companies respond to the request through this
The NPHIES Integrated Hospital Management System enables the CHI to monitor these
transactions and ensure transparency in patient care. This streamlines the Implementation of
a Based Healthcare Strategy in line with the Vision 2023 plan.
NPHIES SEHEY for Health Services
NPHIES SEHEY is a healthcare component of the system that comprises of comprehensive
electronic medical records.
NPHIES INTEGRATED HOSPITAL MANAGEMENT SYSTEM / WHY
INTEGRATE HOSPITAL INFORMATION SYSTEM WITH NPHIES
The following transactions are processed through our NPHIES-compliant Medinous Hospital
Eligibility Check – Patient’s NPHIES eligibility status for the selected sponsorship in a hospital is
obtained. The eligibility check can be done for Discovery, Validation and Benefits.
Pre-Authorization Request – The Healthcare provider can request for pre authorization for the
services and respective status can be tracked.
Claim Submission – The healthcare provider can raise a claim requests for the services availed
by the patient. It also includes other activities involved in the claim cycle, such as: Claim
communication and response, nullify claim, status check.
Claim Communication – It facilitates the interactions between the healthcare provider and
insurance companies regarding the requirements of additional information to process the claim
Communication History – The provider can view the comprehensive interactions and responses
received for the requests and clarifications posted.
Approval Status – This enables the provider to regularly monitor the approval status of the
Payment Reconciliation – This Transaction enables the provider to track the details of payment
received for the respective claims processed.
In conclusion, the implementation of our NPHIES Integrated Medinous Hospital Information
System marks a transformative leap forward in the healthcare industry. These sophisticated
systems not only streamline administrative tasks but also enhance the overall quality of patient
care. The integration of electronic health records management systems, NPHIES, billing, and other key functionalities not only reduces manual errors but also fosters a more efficient and patient-centric healthcare environment.
As technology continues to advance, these systems will evolve, providing even more innovative
solutions to address the complex challenges faced by the healthcare professionals. In the ever-
evolving landscape of healthcare, the adoption of robust Hospital Management Software is not
just a choice but a necessity.