2024 Healthcare IT Outlook

Experts have revealed that the pandemic has proved to be the driving force behind the worldwide adoption of virtual care and digital health today. In areas of remote monitoring, artificial intelligence, and telehealth, the industry has grown significantly. Several experts from the healthcare industry have anticipated that collaboration and communication tools are going to explode in the next year.

As the COVID-19 vaccines roll out, patient-matching will be next in demand. From telehealth to analytics to coordination in COVID-19 tracing and testing, healthcare providers have switched to data sources and said goodbye to the conventional methods for patient matching. Here’s what we could expect in 2021 from the boom of technology in the healthcare industry.

It would be the year for consumers:

Patients’ experience in healthcare is constantly evolving. Thanks to the advancement in technology! It’s responsible for turning around the dynamics of healthcare and restructuring it. Customer expectations around digital and virtual healthcare are rising at a fast pace. Digital health technology is making it easier to meet those expectations and ensure that customers have a better experience. Customers have indeed taken the driver’s seat and control their journey.

Healthcare facilities need to make use of technology to help make patients’ lives easier. Machine learning orchestrated omnichannel tools of communication and smart devices can provide tailored patient experiences at a very reasonable cost. Not only does this create an opportunity to become more proactive, but it also eliminates the flaws of conventional, complex healthcare systems.

Regular flow of cash into digital health

Since the pandemic hit the world, the healthcare industry received an influx of private and public investments never known before. Non-digital native organizations had no option other than to quickly develop their company’s ability to deliver digital care to the patients.

Also, digital health facilities have become all-inclusive by focusing on more than one health problem. For instance, in areas concerning women’s health, tech firms can extend an integrated approach by addressing issues of menopause and other chronic conditions.

2021 would be crucial for artificial intelligence and machine learning

Al has been known to the healthcare industry for years. However, in 2021, healthcare will begin to look at the benefits of Al and machine learning in solving highly scalable issues. The latest technology funded by the NIH or National Institutes of Health can fix and detect several issues with the medication administration while raising revenues by millions of dollars.

Medical care providers are openly accepting the role of Al in medicine and its capability in identifying sequences that humans cannot possibly measure. Healthcare experts have predicted that hospitals are only going to get smarter in the coming years. Smart cameras and smart speakers will automate and inform activities. When this technology is used in the hospitals, it will help scale the work of nurses, enhance operational efficiency, and deliver patient monitoring virtually to prevent and predict adverse events from happening.

Shift to the cloud will accelerate

The pandemic has also led to a rise in financial pressure, which has led several providers to re-evaluate the price of managing the IT infrastructure overhead. This has resulted in a sudden shift to cloud-based systems like EHR. Through cloud-based systems, the providers can access a patient’s data anywhere, allowing them to deliver better care coordination and telehealth.


Data science, artificial intelligence, and machine learning are playing a significant role in reshaping the healthcare industry. Healthcare IT is the key to building a better future. Given the current situation, people are trying to stay isolated as much as possible, and the digital health care system is making it possible. Not only does this unburdens the healthcare provider from tedious tasks, but it also brings accuracy into the system. It doesn’t provide any scope for error, which is essential to ensuring a better patient experience. Get in touch with us today to discuss your requirements!

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